Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.


What Our Customers Are Saying

The people at Bobby's are amazing! I am from out of state and my car broke down. The tow truck driver suggested I take it to Bobby's so, although I was skeptical, not being from the area, that's what I did. Given the circumstances, I couldn't have asked for a better experience. Bill and the rest of the folks at Bobby's made my nightmare experience manageable and easy. I would certainly recommend them to anyone who finds themselves in Vero Beach needing work done on their vehicle. They are so friendly and great to work with.


-Maggie R.

Excellent work and customer service. Would highly recommend to everyone!


-Linda R.

Honest and fair prices. Just what you want when it comes to repairing your car.


-Jan S.

A family business, honest and fair prices, dependable service. They will take care of you and your vehicle.


-Sahsada G.

Best place to take your car for any problems, wouldn't take my car anywhere else.


-Tilleshea C.

I refer all my clients to Bobby's, especially the new ones. When people relocate or buy a second home in Vero Beach they need to know the best of the best to help them settle in. So I tell them Bobby's is the best for automobile servicing. Honest people and reasonable prices! Bill, Brenda and the rest of the crew will take care of you too.


-Joanne M.

These guys are few of the honesty people in this world. They're awesome....an oil change does not end up costing you 500.


-Kim H.

Totally trustworthy. Completely capable. Fair pricing. What more can you ask for?


-Allen H.

My truck broke down, which was an easy fix for me, however the tow truck busted my brake line. I went to Bobby's for help, they couldn't have been better. My estimate was more then reasonable, and told me to give him a day. I dropped it off at 230 in the afternoon, by 4 they called and said it was fixed and ready to go. Great place and highly recommend!


-Shawn W.

I have purchased two cars from their clients for my son. They are fair to deal with and trustworthy, I would refer them to anyone for mechanical work or if one of their clients are selling their cars.


-Tricia S.

We have been going to them for over 15 years. Billy and Bobby been excellent people to deal with. I can't say enough good things about them. The biggest details I look for when searching for a repair professional is honesty and quality. That is important to me. I always feel comfortable with them and their service is of the highest quality. The people who work there are very knowledgeable in their field. If I don't know what's wrong with my vehicle they take the time to find out, tell me what is wrong and then fix it. What else can you ask for?


-Debra T.
  • ASE (Automotive Service Excellence)
  • AutoWares - Auto Value - CSC
  • Michelin Tires
  • BF Goodrich Tires
  • Uniroyal Tires
  • Jasper
  • Car Care Aware
  • Call Us For Service: 772-770-3738